Privacy Policy

1. Overview

SiteSmith AI ("we," "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights with respect to your personal data.

2. Information We Collect

Information you provide directly

• Name, email address, and phone number (from contact forms and service intake)
• Business name and business address
• Any other information you submit through our website or intake process

Payment information

Payment processing is handled entirely by Stripe. We do not store your credit card numbers or payment credentials on our servers. Stripe's privacy policy applies to payment data: stripe.com/privacy.

Usage data

We collect anonymized data about how visitors use our website, including pages visited, time on site, and referral source, via Google Analytics.

3. How We Use Your Information

• To provide and improve our website and automation services
• To communicate with you about your account, project status, and service updates
• To send invoices and payment confirmations via Stripe
• To respond to support and cancellation requests
• To improve our marketing and website performance using anonymized analytics data

We do not sell your personal data to third parties.

4. Third-Party Services

We use the following third-party services to operate our business. Each has its own privacy policy.

5. Cookies

We use cookies for analytics (Google Analytics) and to improve site performance. Cookies are small data files stored in your browser. You can disable cookies in your browser settings at any time, though this may affect certain site functionality.

6. Data Retention

We retain your personal information for as long as you are an active client and for 2 years after cancellation, for legal, tax, and billing purposes. After that period, we delete or anonymize your data.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing luke@sitesmithai.com. We will respond within 5 business days.

8. Children's Privacy

Our services are directed to business owners and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, contact us immediately at luke@sitesmithai.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you by email using the address on file for your account. Continued use of our services after notification constitutes acceptance of the updated policy.

10. Contact

• Email: luke@sitesmithai.com
• Phone: (808) 210-8151
• Address: 178 Polihale Place, Honolulu, HI, USA